Category Archives: Social CRM

Breaking down CRM options for Associations

The Pros and Cons of moving to CRM at your Association Lots of talk about CRM these days – more so than ever it seems. How can associations leverage CRM? Where does an association start? What are the options out … Continue reading

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Social Tools Allow You to Know All Your Customers Like Your Best Customers

Add Vital Data to Your Customer Database from Social Networking Sources “What’s the husband’s name again?”, I ask my wife on our way to a dinner party. “Give me a minute”, she says as she quickly goes to Facebook from … Continue reading

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